Frequently Asked Questions
Do I have to purchase tickets in advance? May I purchase with cash?
Tickets must be purchased in advance through our secure website or by calling (877) 568-6877. Please make sure you purchase tickets well in advance of your desired tour date, as our tours sell out quickly. We have a no refund policy.
Is there a waiting list if the tour I'm interested in is sold out?
We currently do not have a waiting list. Please email us at firstname.lastname@example.org to find out if an additional tour has been added that suits your schedule.
What if there is bad weather?
Tours are given rain or shine. A good portion of our time is spent walking outdoors. However, on our food tasting tours, we do spend time inside establishments, so you will not be subject to the elements the entire tour.
What type of clothing and shoes should I wear?
We do a fair amount of walking on our tours. You should dress casually and wear comfortable shoes or sneakers.
How much food do we eat on the food tasting tours?
Tours include five to seven different food tastings. We visit unique establishments with a variety of cuisines. The tastings add up to enough for lunch.
What if I have dietary restrictions or food allergies?
Please be sure to let us know if you (or anyone in your group) has a dietary restriction (e.g. vegetarian, diabetic, allergy, etc.) when you purchase your tickets. All tastings are prepared in advance at each location, based on the information you provided to us at the time of ticket purchase. Please be sure to purchase your tickets in advance so that we have adequate time to prepare your tasting substitutions. Last minute dietary changes on the tour will not be accommodated.
We apologize for the inconvenience. Our tastings are designed to bring you the best of what each renowned food establishment has to offer. In particular, at locations that specialize in traditional, family recipes, there isn’t always a “next best” option we can offer that will meet your specific dietary needs.
If you HAVE SEVERE FOOD ALLERGIES please contact us or call us at (877) 568-6877 before purchasing tickets for any of our food tours.
Do you offer vegan and gluten-free options on the food tour?
No. We do not have vegan, gluten-free or no dairy substitutions. If you are vegan or gluten-free please contact us or call us at (877) 568-6877 before purchasing tickets for any of our food tours.
Do you offer vegetarian options?
Yes, we have vegetarian options on our food tours. Be sure to let us know, well in advance, and we will make the appropriate substitutions for the tastings.
Do you offer kosher options?
The majority of the food tastings are not guaranteed kosher. If you keep kosher please contact us or call us at (877) 568-6877 before purchasing tickets for any of our food tours.
What if I am late?
It is a good idea to arrive at the meeting location 10-15 minutes prior to the tour start time. In fairness to the people who arrived on time, we will leave promptly at the tour start time. If you are late, you may call us at (877) 568-6877 to try and find the group once they have left the meeting location. There are no guarantees you will be able to find the group, as our guides are narrating the tour and will likely not be able to pick up their cell phones once the tour begins. There are no reschedules or refunds for late comers who cannot find the group.
May I reschedule my food tour?
We have a 72 hour rescheduling policy. You must call (877)568-6877 to notify one of our representatives at least 72 hours before your tour to reschedule. Otherwise, you will forfeit your ticket. We pre-order the food for our tours 72 hours in advance.
How much walking is there on the food tasting tours?
We're on our feet for approximately 3 hours. We walk at a casual pace and stand in place for a few minutes at various attractions. The streets have a slight incline and you will have to walk up small stairs at some of the establishments. Please let us know in advance, if you have difficulty walking up a few flights of stairs, and we will make arrangements for you.
Are your tours appropriate for children?
Our friendly and knowledgeable tour guides make learning about the history, culture, and foods of the neighborhoods we visit interesting, informative, and fun. Please gauge whether or not you think this tour is appropriate for your child. Children under the age of 5 are free, unless they're going to participate in all of the food tastings. You may bring a stroller on the tour, but it will have to remain outside if the food establishment is busy.
Are pets allowed on your tours?
Pets are not allowed on any of our food tasting tours. Los Angeles law prohibits pets from entering inside an establishment that serves food or drink.
Is your tour very touristy? Do native Angelenos take your tours?
Our tours are specifically designed to take you to the "hidden gems" only the neighborhood locals know about. Therefore, our tours take you "off the beaten path," so you're not mobbed by tourists on crowded streets. Angelenos take our tours to learn more about the unique history of LA, and where to find the best culinary delights. None of our tours have a touristy feel to them. Our goal is for you to revisit a neighborhood like a local.
Are the tour guide’s gratuities included in the price?
The tour guide’s gratuities are not included in the cost of your tour. We generally recommend tipping your guide between 15% - 20% of the purchase price of the tour. Our tour guides are dedicated to making your tour the highlight of your stay in LA.
Are gift certificates available?
Yes. A walking tour is a great gift to give someone living in or visiting Los Angeles. Gift certificates for our tours can be purchased here
Can I book a private tour?
Yes. To inquire about a private tour, please fill out the form on our private tours page. We will contact you within 24 hours to inform you if the date and time is available. You may call us directly at (877) 568-6877 to inquire about a private tour.
What are the requirements for a private tour?
There is a minimum charge for a private tour. We can accommodate large groups up to 75 people, but the group will be split up into groups of 25 people with their own private tour guide. The earlier you book your private tour the more able we are to accommodate your needs. Email us at email@example.com or call us at (877) 568-6877 to set up your private tour.
Where can we park?
Downtown LA Food Tour: Parking is available at the Pershing Square Garage located at 532 S Olive Street. On the weekends Pershing Square Parking is closed. Instead park at 557 South Hope Street (Paragon Parking) It's a 5 minute walk to the food tour meeting location.
Where does the tour end?
Downtown LA Food Tour: The tour ends at Bottega Louie located at 700 S Grand Ave.
Will there be a place to go to the bathroom during the tour?
Yes, you will be able to use the restroom at our sit down tastings inside the restaurants.
Will we want to share our amazing experience with friends?
Absolutely! Follow us on social media and share your best foodie snaps from the tour with your friends!